Although staff were courteous and car was excellent, I was originally quoted $784 for 28days I was charged $949.01. Although I was advised that the contract agreement would be emailed to me, I never ever received it even in my junk mail so I couldn't produce the original agreement. (Don't book through a third party as they also charge an extra $120 for the "privilege") Be aware!!!
Damaged the car after we returned it and then charged us $1000 for the damage. Do not rent with them.
Was a really great experience, the staff were very helpful and accommodating to my special needs.
Bad customer service. Not helpful at all.
They took $860 from my card for a luggage restraint that was never in the vehicle despite having photo proof that we search the vehicle.
Europcar Rockhampton Airport is an Australian Car Rental based in Rockhampton, Queensland. Europcar Rockhampton Airport is located at Terminal Building Rockhampton Airport, Rockhampton City QLD 4700, Australia.
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